Fire Alarm Helper
Fire Alarm Helpers are responsible for assisting a lead technician or a field supervisor with installations, preventative maintenance, and repairs of fire alarm and other life safety systems. In addition to their duties in the field, Helpers will also participate in a company-designed training program to ready them for various certification exams and for a career with Cornet.
Duties and Responsibilities
- Shadow the lead technician to learn how to install fire alarm components, troubleshoot a system, and repair and maintain life safety systems and equipment. Duties can include:
- Installation of fire alarm system components (smoke detectors, pull stations, video cameras, door contacts, etc.)
- Drilling holes for wiring, then feeding cable through the access holes, roof spaces, wall cavities, or conduit.
- Check wiring and assist in final connections and testing.
- Mount control panels and adjust devices so they are working properly.
- Test all batteries, programming, and features to ensure all equipment in functioning to code.
- Develop a knowledge of life safety and NFPA codes and standards, as well as local and State regulatory requirements.
- Under direct supervision, assist the lead technician to conduct inspection, testing, and service for fire alarm equipment to confirm compliance with NFPA 72 standards, as well as state and local codes.
- Take daily direction and follow-up guidance from lead technician or field superintendent.
- Begin to meet requirements and prerequisites for NICET exams. At the conclusion of training, it is expected that the Helper will be able to pass their NICET I exam.
- Conduct their work in compliance with company expectations and policies, and OSHA safety standards.
The preferred qualifications below are representative of the elements we believe are required to perform the job successfully; however, in some cases, combinations of education, training, and certifications held by an applicant may meet the job requirements.
- A high school diploma or GED is required.
- Preference given to applicants with experience in the electrical and/or construction field.
- OSHA 10 or OSHA 30 is preferred.
- Preference will be given to applicants with a background in the construction and/or electrical industry.
Ability to use an iPad and an iPhone. Must be able to use email and text messaging apps. Familiarization with ServiceTrade is preferred, but training is available. The job duties may require proficient use of Microsoft Office suite.
Must have the ability to read, write, and understand English to communicate with coworkers and customers. Bi-lingual is a plus. Must be able to read and analyze inspection documents and reports. Employees shall be able to respond to common inquires or complaints for customers, partners, and other members of the business community while remaining professional.
During the performance of daily duties and tasks, a Helper is required to frequently bend, ascend and descend ladders, step stools, and stairs, kneel, lift weights in excess of 50 pounds, and reach above and below the height of their shoulders. Employees may also be required to stand and walk for an extended period of time, depending on job location. Employees may also need to balance, crouch, kneel sit, and twist. Driving and working at heights are requirements.
Work environments will change depending on job location. Frequent local travel is expected. Employees will work indoors and outdoors and may be exposed to elements like rain, sleet, and snow. Helpers should expect to work around machinery. Noise level depends on location. Personal protective equipment will be provided.